SHIPPING POLICY

SAME DAY DISPATCH on items ordered before 1pm. Except Weekends.

 

Your item(s) will be sent by Hermes Tracked or Royal Mail - depending on availability.

 

Our Standard Delivery usually arrives within 2 to 3 days.

Our Express Service usually within 1 to 2 days of processing your order.

 

MAINLAND UK: Priced by Weight: Most of our Customer Orders are UNDER 2KG

 

Standard Delivery is £3.95 - up to 2kg and 2 - 5kg kg is  £5.99 

- SPEND over £20 to get FREE STANDARD DELIVERY

 

Express Delivery is £4.95 - up to 1kg - up to 2kg it's £6.95 and for 2 - 5kg it is £10.95

- SPEND over £40 to get FREE EXPRESS DELIVERY

 

EUROPE & INTERNATIONAL SHIPPING: Prices vary by weight and will be calculated at checkout

 

NOTE: PLEASE BE AWARE THAT THERE CAN BE SOME DELAYS WITH POSTAL SERVICES.DUE TO THE CURRENT PANDEMIC. We do everyhtng in our power to ensure swift dispatch and delivery.

PLEASE BE ASSURED THAT that all of our deliveries are QUARANTINED in our WAREHOUSE for a MINIMUM of 5 - 10 DAYS then wiped down with Antibacterial Agents to ensure that they are as clean as possible.

 

Our staff use Powder Free Latex Gloves and Surgical Quality Face Masks whilst packing your items - to enure everyone's safety: both yours and ours.

 

Have a question about shipping? Click HERE to send an email to info@soapsudsco.com

Thank You

RETURNS POLICY

If for any reason you are not completely satisfied with your purchase you can return it to us - within 30 days of receiving your goods - and we will issue you with a full refund or, if you'd prefer, a voucher for the same amount to use in our store.

Please send any returns to our address on the contact page.

 

Please keep your proof of posting as we cannot be responsible for any items lost in the post.

Got a question about returns?

 

Get in touch with any questions - by clicking HERE to send an email to info@soapsudsco.com

 

Thank you.

PAYMENT METHODS

We accept ALL major DEBIT and CREDIT cards

We also accept PayPal

OUR STORE

OPENING HOURS

HELP

Correspondence

and Returns Address:

SOAP SUDS & Co.

Studio 8

Kelso Street

Dundee, DD2 1SJ

t: 01382 673797

e: info@soapsudsco.com

Mon - Fri: 9am - 6pm
​​Saturday: 10am - 4pm
​Sunday: 12pm - 4pm

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