FAQ
Frequently asked questions
What is SLS (Sodium Laureth Sulfate)?
COVID-19 INFO
ALL of our SOAPS and RELATED PRODUCTS are HANDLED in STERILE CONDITIONS.
SHIPPING
SAME DAY DISPATCH on orders placed before 1pm - Except Weekends.
We use different postal services - depending on availability.
Your item(s) will be tracked to your door.
Our Standard Delivery usually arrives within 2 to 4 days of processing your payment.
Our Express Service usually takes 1 to 2 days to arrive.
MAINLAND UK: Prices depend on the weight of your order - and are calcuated during checkout.
Most Orders are UNDER 2kg in Weight and cost £3.95 at the standard rate.
Standard Delivery is - (Under 2kg) £3.95 and (2 - 5kg) £7.95
Express NEXT DAY Delivery is (Under 1kg) £7.95 (1- 2kg) £9.95 and (2-5kg) £14.95
SPEND over £30 to get FREE STANDARD UK DELIVERY
NOTE: PLEASE BE AWARE THAT THERE ARE CURRENTLY SOME DELAYS WITH POSTAL SERVICES.
Have a question? Click here to send us an email to info@soapsuds.co
GET IN TOUCH
HAVE A QUESTION FOR US?
RETURNS
If for any reason you are not completely satisfied with your purchase you can return it to us - within 30 days of purchase - and we will issue you with a full refund or, if you'd prefer, a voucher for the same amount to use in our store.
Please send any returns to our address on the contact page.
Please keep your proof of posting as we cannot be responsible for any items lost in the post.
Please get in touch if you have any questions - by clicking HERE to send an email to info@soapsuds.co